Terms and Conditions for our Microsoft Access training courses

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Terms and Conditions for Access Training Courses
All training is not the same
  High quality 100-200 page course manual
  Buffet lunch
  Laminated quick-reference card
  Instruction by Mike Smart (A Certified Microsoft Master Instructor)
  Held at excellent air-conditioned training venues throughout the UK and the world
Access Training Course by Microsoft Master Instructor
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About our courses
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Terms and conditions
Bookings
  • All bookings are provisional until confirmed.
  • Written acceptance by The Smart Method Ltd, of a booking  (made online, by Email or by telephone) confirms the relevant delegate course place(s) and the terms and conditions, described below. The conditions are then binding, from the date of acceptance.
Fees
  • All fees are exclusive of VAT.
  • Payment for courses must be made in full by credit card at the time of booking or 21 days prior to the proposed course starting date by credit card or BACS transfer.
  • The fee includes full course documentation and buffet lunch.
Cancellations/Transfers
  • You are welcome to substitute an alternative participant free of charge at any time.
  • All cancellations, transfers and substitutes will be recognised only when received and acknowledged in writing.
  • For cancellations made between four and two weeks prior to day one of the course, 50% of the fee is chargeable. Alternatively, a free-of-charge re-schedule may be made to any date within the following 12 months. If the re-scheduled booking is subsequently cancelled, the original 50% cancellation fee still applies.
  • For cancellations within two weeks prior to day one of the course, or in the case of non-attendance, the full fee is payable. Re-scheduling is not permitted during this period.
Change of terms
  • It may be necessary for reasons beyond our control to alter the venue or timetable of a course. Fees will be refunded should The Smart Method Ltd cancel any event. We accept no liability for any other cost.